Job description

Shipping Coordinator II is directly responsible for optimizing our fulfillment and customer delivery process on a daily basis. With a keen focus on the Customer Experience, this role initiates the shipping process and optimizes the use of on hand inventory. Working directly with their teammates in multiple geographies, the role will also monitor inventory health across distribution facilities, monitor customer & vendor agreements, identify opportunities to ship goods directly from manufacturing facilities, troubleshoot and resolve workflow issues to ensure customer requirements are met on an ongoing basis.

Essential duties:

• Leads the initiation of the shipping process across distribution facilities daily. Works cross functionally on error resolution to recover lost time, focus on meeting customer expectations.
• Utilize systems to monitor expected inbound inventory, expediting fulfillment where opportunities exist, managing customer expectations when issues are presented.
• Assists with the scheduling and routing of planned shipments, leveraging internal transportation software and external customer contact points.
• Manages and enables opportunities to ship manufactured products directly from manufacturing sites, reducing internal process time and compressing customer delivery times.
• Other duties as assigned

Preferred Qualifications:

• In depth knowledge of end to end OTC business processes including areas such as Order Management, Order Fulfillment, Invoice Management and Inventory Segmentation and Management
• Extensive experience using Microsoft Office products, especially Excel and PowerPoint

Knowledge skills and abilities:

• Strong attention to detail, outstanding analytical skills, and exceptional communication/interpersonal skills
• Desire to seek out improvement opportunities from both a process and system standpoint
• Ability to drive results in a fast-paced and constantly changing environment, can comfortably handle risk and uncertainty
• Strong cross-functional collaborator, team player, highly motivated with an upbeat personality and a positive attitude
• Excellent decision-making skills with a customer focus
• Has a global mindset and can communicate effectively across a global organization
• Builds constructive and effective relationships across all levels of the organization

Great Reasons to work for Generac:

• Competitive Benefits: Health, Dental, Vision, 401k and many more
• Scheduled events throughout the year that allow our employees, both current and retirees, to gather together and enjoy their time with their families and co-workers
• Enjoy summer hours (Memorial Day – Labor Day)
• Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits, many employees volunteer their time with the customer support team or on the production line, while others go right into storm-affected areas to repair generators
• Make a positive impact. Generac has always been community-minded and dedicated to giving back. The company proudly offers a Volunteer Time Off program, inviting team members to participate in charitable volunteer opportunities on company time.
• We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days.
• We’re an inclusive company that celebrates differences and keeps equity and respect at the forefront.
• We offer product loan and discount programs

Physical demands:

While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting; close vision and ability to adjust focus. Occasional travel.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Night shift

Ability to commute/relocate:

• Waukesha, WI 53188: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Can you work 2nd shift?

Work Location: Hybrid remote in Waukesha, WI 53188

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