Service Technician
Job description
The H-D/CF Moto of Danbury Service Department is growing & expanding. We are seeking hardworking Power Sport Technicians. The Candidates must be passionate about the Powersports industry and the CF Moto brands. The Candidate must be able to demonstrate personal capabilities through work & life experience. Put your career in high gear and send in your resume today!
Summary Description
Repair, customize, maintain, or overhaul both customer and dealer owned ATVs and Side by Sides, in as close to the allotted time schedule as possible with excellent quality workmanship.
Major Duties and Responsibilities
1) Service Department Operations
- Provide prompt, dependable, high quality, vehicle service to (internal & external) customers.
- Complete repair work within the scheduled or allotted time period whenever possible. Continually improve this “efficiency” skill. Learn & grow!
- Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
- Accept work assignments from Service Writer/Manager.
- Request parts for the job as early as possible when needs become known.
- Perform service, repair and customization work in accordance to factory specifications.
- Assist Service Writer, when requested, with work order documentation & details via computer & verbal communication, test riding, or any other issue which will help ensure customer satisfaction.
- Notify Service Writer/Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay.
- After job is finished ensure proper completion and filing of work order.
- Keep work areas as clean as possible and assist others with maintaining shop cleanliness.
- Maintain technical qualification by completing any necessary training programs assigned to you by the Service Manager.
2) Customer Service
- Minimize come-backs and deal with them promptly and satisfactorily when they do occur.
- Keep customers’ vehicle cleaner than when it was dropped of.
Qualifications & Job Requirements
- Completion of a factory authorized training program such as MMI Service School or equivalent work experience preferred, however not required. H-D/CF Moto of Danbury will train a qualified candidate.
- Current Motorcycle license preferred or the ability to get one.
- Service Technicians need both basic (provided by Technician) and special tools (provided by the Dealership) to properly diagnose and service our products.
Physical Demands
- The noise level in the work environment can be elevated or loud at times.
- Requires the use of both hands.
- Frequently required to bend, stoop, crouch, reach, handle tools, and lift 50 lb. of material.
- Frequently requires the ability to balance and push a full size motorcycle or ATV/Side X Side.
Job Type: Full-time
Pay: $15.00 - $23.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Overtime
- Weekend availability
Supplemental pay types:
- Tips
Work Location: In person
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