Job description

Job Description

Reports to: Senior Program Manager

Regular, Full-time position -Hourly

Summary:

As a Program Assistant, you will aid our participants by helping them with activities, off-site social activities, and delivering meals. This position is critical in ensuring the safety of our participants in all activities and recreation programs, while providing prompt, efficient and professional service with creating a warm and welcoming environment. This role will also be responsible for maintaining equipment and organizing activities.

Essential Duties and Responsibilities:

• Ensure participants have a safe, meaningful, and entertaining experience.

• Works with senior center staff and volunteers and participates as a team member with kitchen staff and other staff in aging services.

• Ensure all participants have signed up to attend activities.

• Collect money for lunch and transportation/other fees for classes.

• Assist participants with accessibility to activities and meals which might include serving meals.

• Set up and prepare furnishings and supplies for activities.

• Greet, accommodate, and announce guest speakers/presenter.

• Assist in maintaining a clean and healthy environment for attendees/staff.

• Participate in planning, facilitating, and promoting activities.

• Assist in keeping records and required reporting.

• Deliver meals as assigned to areas throughout Dorchester Co.

• Drive company vehicles to transport participants as needed and directed by supervisor.

• Other duties as assigned by supervisor.

Education, Experience, Licensing, and Other Position Requirements:

• Excellent listening skills and patience when collaborating with staff, volunteers, and participants.

• Ability to keep and maintain accurate records and reports.

• Ability to multitask and problem solve. Make decisions and adjust to changes in the program schedule.

• Proficient computer skills, including word/excel program.

• Minimum of High school diploma or General Education Diploma (GED)

• Minimum of 2 years’ experience in programmatic setting.

• Outstanding organizational and people skills.

• At least 18 years of age with 2 years driving experience.

• Pass State/Federal background check.

• Negative results on pre-employment and random drug tests

• Maintain a valid driver’s license with no more than 4 points.

• Must maintain State and Agency required mandated training.

• Pre-Employment Reference Checks from prior employers.

• Employee must be able to receive, understand, and communicate verbal and written instruction and communicate in the English language.

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

Teamwork - Exhibit’s objectivity and openness to other’s views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests.

Planning/Organizing- Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Conserves organizational resources.

Computer Skills – To perform this job successfully, an individual should have a strong knowledge of computer operating systems.

Customer Service – Maintains professional demeanor when dealing with difficult or emotional situations; Responds promptly to staff needs; Solicits feedback to improve service; Responds to requests for service and assistance.

Mathematical Skills– Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Interpersonal Skills- Keeps emotions under control; Remains open to others' ideas and tries new things. Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.

Oral and Written Communication - Listens and gets clarification; Responds well to questions; Participates in meetings; Communicates clearly and cogently with clients and staff; Reads and comprehends written and verbal instructions. Writes clearly and informatively.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Safety and Security- Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

Attendance/Punctuality- Is consistently at work and on time; Arrives at meetings and appointments on time.

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions. Meets commitments, Follows policies and procedures.

WORKING CONDITIONS AND PHYSICAL DEMANDS REQUIRED TO SUCCESSFULLY PERFORM THE ESSENTIAL JOB DUTIES:

The environmental factors described here are representative of those that may be present in the workplace while the employee performs the essential functions of this job. While performing the duties of this job, the employee is required to:

• Stand; walk; use hands to finger, handle, grasp or feel -frequently

• Reach with hands and arms; push and pull up to 50 pounds -frequently

• Talk, hear and smell -frequently

• Stoop, kneel, or crouch -frequently

• Sitting and/or standing. frequently

• Lift and/or move up to 50 pounds. -frequently

• Utilize close vision, distance vision, color vision and ability to adjust focus.-_ frequently_

• Employee will be exposed to odors, dust, fumes, and noise. -frequently

• Employee will be exposed to outside environmental conditions. -frequently

• Climb stairs. -Occasionally

• Travel. -as required

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Weekend availability

Supplemental pay types:

• Signing bonus

Ability to commute/relocate:

• Cambridge, MD 21613: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person

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