Job description
We are global, we are impacting the lives of millions every day, we are making a difference!
At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to make all our products recyclable or reusable by 2025. Through our products and global footprint, we are in a unique position to truly make a difference in the packaging space. Our products impact the lives of millions of people across the globe every day from food, beverage, pharmaceutical, medical, home- and personal-care, and other essential products. Amcor is a thriving S&P 500 organisation listed both on the NYSE (AMCR) and ASX (AMC) with US$13 billion in sales. We have a proud history dating back to the 1860’s and come a long way from a single paper mill based in Melbourne to becoming the global leading packaging company. Today, Amcor is an international organisation empowering its 50,000 employees in over 40 countries and across 250 sites.
Will you be next to join our journey towards a more sustainable future? At Amcor we are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organisation that is committed to providing sustainable packaging solutions.
Job Description
ROLE OVERVIEW
Responsible for timely and efficient customer and supplier notification processing including initial investigation, sample & data collection and review for accuracy. Role also includes frequent communication, both written and verbal, with various levels including supervisors, plant leadership team, customer service, sales, customers, and our vendors.
WHAT YOU GET TO DO
- Act as a safety leader and puts safety first in all responsibilities
- Ensures compliance for customer and supplier notification system to maintain the orderly and efficient processing of notifications for the facility
- Initial investigation of notifications, including data collection, sample review, defect bounding and other assistance to claim owner
- All tasking related to root cause and corrective actions, dispositions & returned material inventory management and credit
- Clear and consistent communication with supervisors, leadership team, customers and vendors
- SOC system management with input from plant technical team
- Other duties as assigned
WHAT WE VALUE
- Operational experience with a thorough knowledge of AFNA’s organizational structure and production processes or comparable industry.
- Ability to work cross-functionally with corporate supplier quality, vendors, process engineering, sales, customers, operations and product development.
- Excellent interpersonal and communication skills.
- Ability to accomplish work through others without direct supervision
- Must be results oriented, multi-tasking and be able to respond to urgent needs and meeting deadlines.
- Must have excellent organizational skills and the ability to work well both independently and as a member of a team
- Proficient in Excel. Knowledge of SAP, AIMS and eSOC.
WHAT WE WANT FROM YOU
- 1-3 years of operations experience in flexible packaging organization or comparable industry is preferred.
- Proficiency in Microsoft Office is preferred
SCHEDULE
- Monday – Friday
Our Expectations
We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:
- Our people are engaged and developing as part of a high-performing Amcor team
- Our customers grow and prosper from Amcor’s quality, service, and innovation
- Our investors benefit from Amcor’s consistent growth and superior returns
- The environment is better off because of Amcor’s leadership and products
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity
Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you would like more information about your EEO rights as an applicant under the law, please click on the links "EEO is the and "EEO is the Law" Poster Supplement. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.
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