Job description

We are growing and would love for you to join us! As part of our team, you will have the opportunity to assist in the delivery of world class gastroenterology care! We are looking for skilled, compassionate and motivated Procedure Schedulers who are eager to make a difference in the lives of our patients!

The Procedure Scheduler is responsible for coordinating and scheduling routine patient procedures as well as complicated surgeries, with associated therapeutic modalities as ordered by the physician. They obtain patient and procedural information and advise patients on surgical preparation requirements and responsibilities.

What do you do?

• Schedule patient appointments per surgery and/or procedure orders.
• Communicate procedure information and patient instructions appropriately and in a timely manner to patients and/or family, including financial obligations.
• Communicate with providers/physicians as needed regarding scheduling and pertinent educational materials for patients.
• Send physician orders for procedures to endoscopy and surgery centers as required.
• Schedule surgeries/procedures within established surgical block times with affiliated hospitals as requested by physician.
• Assure schedules are on time and accurate and communicate with support staff when there are delays or cancellations/issues.
• Ensure physician requests are monitored throughout the day.
• Refer scheduling issues to the appropriate decision-maker and be able to provide problem resolution recommendations.
• Comply with organizational and HIPAA policies and regulations to ensure patient care is kept confidential.
• Assist with additional daily operational duties as requested assigned.

What do you need to be?

• Excellent problem-solver
• Detail oriented and organized
• Able to multi-task and work quickly, with constantly changing circumstances and priorities
• Able to communicate with internal customers at all levels of the organization and to build positive working relationships
• Able to convey or exchange complex information
• Technology savvy

What do you need?

• High school diploma or equivalent
• At least 2 years of experience in a healthcare setting
• Minimum 1 year of experience scheduling surgeries/procedures preferred
• Knowledge of ICD-9 and CPT Coding and working knowledge of medical terminology preferred
• Proficiency in MS Excel, or other scheduling software

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Colorado Springs, CO 80907: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• procedure scheduling: 1 year (Preferred)
• healthcare: 2 years (Preferred)
• ICD and CPT Coding: 1 year (Preferred)

Work Location: In person

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