Position Summary

The Patient Care Supervisor position provides day-to-day supervision, leadership, clinical care and/or education processes for the clinical staff. This position is responsible for meeting the established standards of practice and patient care, supplies and equipment, and coordinating teamwork with all members of the health care team. This position will maintain interface with physicians, providers, patients, and administrative support staff to resolve problems relating to clinic services and communicate to Clinic Nurse Manager or Clinic Director.

Key Responsibilities:

• Provide a consistent, visible, and accessible leadership presence at their clinic.
• Creates an environment of patient care that is safe, effective, patient-centered, timely, efficient, and equitable.
• Ensures adequate staffing, adjusting staffing plans as necessary to ensure quality care and productivity levels.
• May fill in for clinical support staff when staffing gaps exist.
• Provides resources and education to staff regarding job role expectations and key performance behaviors.
• Supports ongoing training through regular staff meetings and assists staff in seeking out training opportunities.
• Communicates new / revised policies, protocols, and instructions to assigned personnel.
• Interviews, hires, trains, coaches, evaluates staff and provides regular performance reviews, addressing performance issues.
• Leads quality measures and process improvement activities within Clinic.
• Oversees inventory levels and supplies for department.
• Work collaboratively with department leadership in administrating policies and procedures regarding patient flow and utilization of space, time, supplies and equipment.

Selection Criteria:

• Graduate of an accredited school of Nursing
• Current MN RN License
• Current American Heart Association BLS for Health Care Provider Certification or willingness to obtain (company paid) within six months of employment
• Must have at least three years’ experience as a Registered Nurse (RN) in a clinical role
• Ability to communicate effectively, work collaboratively with others and work independently with minimal supervision
• Demonstrated ability for problem-solving, attention to detail, decision-making, continuous improvement
• Ability to learn and use electronic health record and other computer programs
• Two years leadership/management experience, preferred
• Previous supervisory or leadership experience, preferred

Scope:

• 72hrs/2wks
• Monday-Friday, typical hours being 8:00am-5:00pm (applicant must have 7:30am-6:00pm availability)
• Alternates one day off per week
• No weekends

Northfield Hospital + Clinics has a 100+ year history of providing exceptional care for our patients. We are an integrated, independent, health care system serving people throughout the Twin Cities south metro and southern Minnesota.

Here, our employees drive our success and our reputation. We value great employees, and offer competitive salaries and a variety of benefits (when hired for 40 hours/pay period or more.) It's our commitment to maintaining an excellent workforce.

In this position, we offer:

• Competitive Wages Based on Experience, $36.66-$51.76 per hour
• Paid Time Off and Extended Illness Bank Accrued on First Paycheck
• Eligible for Medical and Dental Insurance, Vision Discount Plan
• Life and Disability Insurance
• Pension Plan (PERA) with a 7.5% company match
• 457(b) Retirement Plans
• Tuition Reimbursement
• Employee Assistance Program
• Free On-Site Parking
• Work Perks, including cafeteria, pharmacy, and scrubs discount, cell phone, computer, and event discounts

You belong with us. Work with meaning and purpose.

Northfield Hospital + Clinics is an independent organization with over 800 employees. We are known for our positive work environment and quality patient care. We provide a full spectrum of services with our Hospital and Long Term Care Center in Northfield and primary and specialty clinics in Northfield, Lakeville, Farmington, Faribault, Lonsdale and Kenyon. Urgent Care locations in Northfield and Lakeville.