What the Role Is

The Customer Invoicing Manager is responsible for the oversight of the customer invoicing team and the quality assurance of the invoicing process with a focus on improving and automating processes.

How You Will Spend Your Time?

• Manage a team responsible for creating invoices and working with customers to resolve billing issues
• Manage intercompany invoice process
• Investigate potential billing errors including pricing and coding errors

• Maintain customer price lists working closely with FP&A for updates
• Document standard operating procedures and policies for billing processes
• Liaise cross-functionally to resolve issues and amend processes
• Work closely with Collections Department to resolve issues related to short or missed payments
• Work closely with accounting to ensure proper cutoff at month end

• Coordinate with Master Data to manage processing of credits related to inventory returns
• Lead company effort to standardize and centralize customer invoicing functions
• Lead Shared Service functions
• Assistance with year-end financial audit
• Manage integrations for Mergers and Acquisitions

• Assist on special projects as needed
• Other duties as required

Who You Are…

• Bachelor's Degree in Accounting, Finance, Business, or related field, or may substitute a combination of education and equivalent years of work-related experience
• Minimum 3+ years Customer Invoicing and/or general accounting experience
• Knowledge of billing and collections procedures
• Experience optimizing workflows
• Experience in multicurrency and currency translations
• Experience managing a team
• Working knowledge of ERP systems
• Excellent analytical, critical thinking and problem-solving skills
• Ability to interact effectively with internal and external contacts, displaying a keen sense of teamwork
• Strong oral and written communication skills
• Ability to think ahead with strong attention to detail and accuracy
• Ability to multi-task and successfully meeting routine deadlines
• Advanced proficiency in Microsoft Office, primarily Excel

Valued but not Required Skills and Experience:

• Experience working with IFS
• Experience in the spirits industry

Physical Requirements

While performing duties of job, employee is occasionally required to stand; walk; use hands and fingers to handle, or feel objects, and use of computer; reach with hands and arms. Employee must occasionally lift and/or move up to 10 pounds.

Benefits

• Paid Vacation
• 11 Paid Holidays
• Health, Dental & Vision eligibility from day one
• FSA/HSA
• 401K match
• EAP
• Maternity/Paternity Leave