Domestic Travel Coordinator- Veterans Evaluation Services
Job description
Maximus is currently looking for Domestic Travel Coordinators to join our Veterans Evaluation Services (VES) team in a remote capacity. The Domestic Travel Coordinator is responsible for gathering and organizing travel arrangements with
interested providers as well as working with different teams and third party facilities to coordinate scheduling exams in areas that lack adequate coverage.
Job Description Summary:
Essential Duties and Responsibilities:
- Reach out to providers to obtain availability to travel
- Coordinate with scheduling team when needed to plan and arrange provider traveling plans
- Oversee the schedules of traveling providers to ensure utilization
- Reach out to per diem or prison facilities to obtain and confirm appointment availability
- Establish and maintain effective communication between the team and Regional Management
- Coordinate travel and negotiate pay rates to schedule providers in areas of need, prison facilities, or at a Veteran's home location
- Notify providers in a timely manner in the event of cancelled appointment or block times and dates
- Seek VA approval for proposed Incarcerated Veteran and Home Visit requests prior to completing scheduling process
- Assists with requests from Regional Management, Team Leads, and Travel Coordinator Team Lead
- Cross-train in other areas of the Scheduling Department, as needed.
Minimum Qualifications:
- High School Diploma or equivalent.
- 0-2 years of experience.
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
- OS for Windows – Windows 10 or newer
- OS for Mac – Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
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