Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as the No. 2 hospital in the nation, according to the U.S. and World News Report. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As a Department Workleader, you will perform various duties to provide support for the department. Your primary duties include, but are not limited to:

• Coordinating resources for daily assignments and work schedules.
• Maintaining departmental workflow and desk coverage.
• Participating in project teams.
• Conducting quality monitoring.

The ideal future caregiver is someone who:

• Is detail-oriented.
• Has great customer service skills.
• Is an excellent communicator.
• Demonstrates the ability to train others.

This is an elevated position that will prepare you for future supervisory and/or management positions.

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

Responsibilities:

• Coordinates resources for daily assignments and coordinates work schedules to provide coverage for employee paid time off and key activities.
• Distributes work to maintain departmental work flow and desk coverage for an assigned area.
• Supervises the department function and resources in the absence of the manager.
• Participates on project teams to build competency around specific department tools and methods for organizational performance improvement.
• Conducts quality monitoring by providing training, recommending improved processes and maintaining documented processes and procedures.
• Other duties as assigned.

Education:

• High School Diploma or GED.

Certifications:

• Based on department/Institute need, caregiver may be required possess a valid State Driver’s License and maintain automobile insurance coverage.

Complexity of Work:

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Work Experience:

• Minimum three years of experience in similar role, which includes the coordination of multiple tasks.
• Some leadership or experience providing work direction helpful.
• Offset: Associate’s degree and two years of experience.
• Offset: Bachelor’s degree and one year of experience.

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to travel throughout the hospital system
• Ability to communicate and exchange accurate information
• In some locations, ability to move up to 20 pounds

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.