Job description

Customer Service Team Member (16 - 24 hours / week)

BERKSHIRE FOOD CO-OP

We are a full-service grocery store serving Great Barrington and surrounding communities with natural foods and organic produce. Our mission “Good Food For All” means we’re committed to making and selling the highest quality food available at affordable prices. We support social responsibility and sustainability while fostering a work culture that is positive and allows everyone to do their best work.

Description of role:

Customer Service Team Members are the public face of the Co-op and provide friendly customer service while ensuring speedy production and overall guest satisfaction. They work to achieve the collective goals of the organization and support and embrace the Ends, Vision, Culture and Values of the Co-op.

Duties & Responsibilities include the following. Other tasks may be assigned:

• Provide exceptional customer service
• Accurately and efficiently scan and key-in items
• Perform basic math skills and be proficient at 10-key
• Communicate effectively about Berkshire Food Co-op’s ownership and programs
• Handle merchandise returns
• Bag groceries
• Maintain an orderly appearance at the register and keep workspace clean

Skills and Requirements:

• Comfortable with computers
• Strong communication skills
• Strong customer service skills
• Excellent attention to detail

Job Type: Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
We offer curbside pickup!

Ability to commute/relocate:

• Great Barrington, MA 01230: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you available to work weekends?

Experience:

• Cashiering: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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