Multitude is an international provider of digital financial services, building a financial ecosystem that transcends the hassle of physical banking and complicated financial transactions into a paperless, borderless, and real-time experience for our customers. The foundation of our ecosystem has been laid through profound experience since 2005 in providing data-driven digital financial services globally.

As a global thinking company, we are proud of our diversity and currently employ people from over 30 different nationalities and walks of life. We support employee interests, hobbies, and goals both inside and outside of Multitude because we understand that happy people make happy employees!

Key Accountabilities:

• Provide superior professional customer service whilst dealing with all enquiries regarding the company’s products and services;
• Build a rapport with the customers whilst addressing any issues relating to any of the company’s products;
• Identify sales opportunities after analysing the customer’s needs;
• Inform and encourage customers to use self-service channels for faster and more efficient service.

Requirements:

• Fluent in English and Finnish, oral and written. Additional languages such as Norwegian; Swedish and/or Danish will be considered an asset;
• Previous working experience in a similar environment is a plus;
• Computer skills;
• Team player and customer oriented;
• Willingness to learn and expand horizons.

We offer:

• Gym Benefit upon successful completion of probation period
• Working in a fast-growing international finance company
• Possibility to work from home and from the office
• Opportunities for growth, the realization of own ideas and further training
• Professional and attentive environment
• Challenging projects
• Possibilities for career development
• Friendly atmosphere and supportive team
• Matching share program

Why join Multitude?

• Wellbeing allawance
  
• Hybrid working model (working from home and the office)
• Access to LinkedIn learning with over 8000 courses
• Weekly breakfasts in the office
• Share purchase matching program up to 10% of annual gross salary
• Your assigned business laptop available for your free personal use, after the 5th year equipment renewal policy
  
• Opportunities for growth, realization of own ideas and further training
• The opportunity to work in a dynamically international evolving company