Job description

We are a family owned and minority owned business.

Work at Miami International Airport!

Primary Responsibilities
The Customer Service Airport Agent will provide passenger assistance at the check-in counter. To be successful in this position the individual must be able to be thorough, be organized, detail oriented, customer service oriented and communicate effectively.

Essential Functions

• Verification of Passports, Resident Cards, and Visas to ensure compliance with Cuban immigration rules
• Sell Tourist Cards to passengers that require one after reviewing the travel documentation.
• Handle cash and credit cards using POS software
• Explain Cuba flight related items as necessary with customers
• Communicate with management to solve problems, identify errors and discrepancies
• Assist with any other duties required by the Airport Operations Manager

Additional Requirements:

• Must be professional in verbal and written communication
• Ability to work in a fast paced environment
• Provide excellent customer service
• Handle difficult customers in a calm and professional manner
• Must be able to stand for extended periods of time
• Experience working at an Airport is a strong plus
• Ability to speak Spanish is a plus ·

**401k plan eligibility criteria is 1 year and 1,000 hours of service.

Apply today for your opportunity to join our team! Best of luck.

Job Type: Part-time

Pay: $15.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Life insurance
• Retirement plan

Schedule:

• 4 hour shift

Experience:

• Customer service: 1 year (Preferred)
• Airport: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: One location

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