Job description

The Confirmation Specialist is responsible for entering customers information into our database and calling to confirm appointment details. This department is also responsible for taking incoming phone calls, and customer callbacks. When there are no additional incoming lead data, confirmers will be making outbound calls to schedule additional appointments.

The ideal candidate is extremely detail orientated and enjoys multitasking in a fast-paced work environment.Being able to establish and maintain relationships within this position is essential for success. Every confirmer is held to a standard to provide proper expectations to our customers prior to their appointment.

Compensation Package/Hours:

· Monday – Friday (10:30AM – 7:30PM), Alternating Weekends

· Starting Hourly $23.50 + Uncapped Bonus

o Our average confirmers earn between $500-$1000 a month in bonuses

o Bonus opportunities have no limit – YOU control your income!

Requirements:

· Ability to work collaboratively within the marketing department.

· Outstanding communication and interpersonal skills

· Ability to meet and exceed production standards.

· Experience with Google Sheets/Excel is a PLUS

· Bilingual – Spanish and English required.

Benefits:

Employees and their families are eligible to enroll in medical, dental, vision, disability, accident, and basic life insurance. Employees can also enroll in our company's 401k plan. Each DaBella Employee receives 80 hours of Paid Time Off annually, and 6 paid holidays during a calendar year. Individuals will also have access to the Employee Assistance Program and Pet Insurance.

About DaBella:

Here at DaBella we are a people company, and our focus is OUR people. That’s why we standbehind our Core Values We Lead. We Care. We Grow!

Our leadership team strives to train and develop all our employees for success and growth within our organization. We fully encourage internal growth so you can reach your full potential and establish a career with us! Many of our leadership and management members started off in this same entry level position, and now are driving the company to transform home improvement service across the country - Come join our explosive growth!

Experienced in sales, marketing, retail, collections, call center, insurance, or telemarketing? Apply today for immediate consideration!

To learn more about DaBella visit us at www.DaBella.us

Job Type: Full-time

Pay: From $23.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• Call center
• In-person

Ability to commute/relocate:

• Hillsboro, OR: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Excel: 1 year (Preferred)

Language:

• English / Spanish (Required)

Work Location: One location

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