At AstraZeneca, we put patients first and strive to meet their unmet needs worldwide. Working here means being entrepreneurial, thinking big and working together to make the impossible a reality. If you are swift to action, confident to lead, willing to collaborate, and curious about what science can do, then you’re our kind of person.

AstraZeneca is looking to hire an Associate Director, Digital Data Management to join the Data Management & Operations team within Strategic Field Operations (SFO). They will be accountable for developing and delivering overall Digital Data Strategy & Governance and Business Operations which drive SFO’s implementation of Omnichannel priorities.

They will bring a foundation of customer data management & business insight related to in-person and non-personal digital promotional data. A thorough understanding of CRM (Customer Relationship Management) activities and digital media execution and key data sets will foster the continued development of strategic Omnichannel engagement that enhances the value of AstraZeneca's Omnichannel success through data insights.

The candidate will leverage experience in data management synthesizing a variety of customer demographics, exposure, and engagement activities to drive business imperatives. They will lead the identification, evaluation, interpretation, integration, aggregation, and visualization of different data sources across AZ platform(s). They will be responsible for leading a matrixed team comprised of Global Commercial Operations (GCO) functional leads and/or cross-functional IT and business leads. The candidate will manage business and IT collaborators, provide timely updates and status, and help drive the operations strategy and governance.

In summary, the candidate will be the AstraZeneca in-house go-to lead for customer in-person and non-personal promotion data specific to AstraZeneca’s Omnichannel efforts, which is necessary to optimize the data management capabilities that drive our business, provide insights, and improve the patient experience.

This role will focus on leading efforts to establish insights ready data but also has an opportunity to align to Omnichannel execution within the Biopharmaceutical Business Unit (BBU) Therapeutic Areas (Cardio/Renal/Metabolic, Respiratory & Immunology, and Vaccines).

What you’ll do

• Overall accountability for Omnichannel data management functions

• Establish and socialize Data Management vision and partner with internal collaborators to drive a data portfolio strategy

• Collaborate with data scientists, brand marketing teams, commercial functions, field force teams, BI & Analytics, IT and agencies to define and fulfill current data needs and future opportunities

• Provide leadership for data management initiatives, data governance boards and change communications.

• Lead our e-mail lease vendor and contracted deliverables

• Partner with Global Omnichannel and data management teams to simplify efforts and reinforce standard processes

• Process owner for Data quality, issue remediation, vendor onboarding and vendor performance management.

• Partner with marketing Operations and IT to support AstraZeneca Taxonomy and data cataloging

• Strong skill in Master Data Management (MDM)/Customer Data Management processes, techniques, and standard methodologies

• Strong business and marketing skill and excellent communication and interpersonal skills; consultative background preferred

• Ability to meet deadlines plus identify and mitigate risks

• Ability to work in fast-paced environment, handling multiple priorities

• Ability, want, and purpose to transform and shape the future of commercial operations and the value we bring

• Strong analytical skills with working knowledge of variety of commercial Pharmaceutical data, In-Person activity data, and digital data sources. sources

Minimum Qualifications

• Bachelor’s degree; preferably in a relevant field

• 4+ years pharmaceutical or biotechnology experience

• Ability to influence laterally and vertically

• Experience working in a Data Management, Data Warehouse, Business Intelligence and/or Analytics environment

• Experience across product life cycle (emerging, launch, in-line, mature)

• Ability to build and lead an operations-oriented team

• Strong knowledge of pharmaceutical sales and marketing data sources - specifically digital/Omni-channel data

• Experience with digital data vendor contracting

• Knowledge of and/or experience in pharmaceuticals sales operations; understands how data is applied in a pharmaceutical commercial operations context

• Ability to translate business needs into data requirement

• Understands the basic principles of data management, data processing, data governance and data stewardship

• Strong communication skills, including the ability to communicate the data management subject matter to a non-technical/unfamiliar internal customer

Why AstraZeneca?

At AstraZeneca when we see an opportunity for change, we seize it and make it happen, because any opportunity no matter how small, can be the start of something big. Delivering life-changing medicines is about being entrepreneurial - finding those moments and recognizing their potential. Join us on our journey of building a new kind of organization to reset expectations of what a bio-pharmaceutical company can be. This means we’re opening new ways to work, pioneering cutting edge methods and bringing unexpected teams together. Interested? Come and join our journey.

So, what’s next!

Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you.

Where can I find out more?

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