Job description

Under the direct supervision of the Assistant Director of Administration, serve as Financial Manager of the Central Ticket Office. This position has day to day responsibility for ensuring the Central Ticket Office adheres to all campus financial policies and procedures including BUS 49, UCLA Policy 360 & 361. Day to day responsibilities also include daily balancing and depositing of funds received, reconciling general ledger accounts, preparing journal entries, processing accounts payables, processing accounts receivables and assisting in budget preparation, monitoring and audit control.

Percentage of Time:
100%

Shift Start:
8:00 am

Shift End:
5:00 pm

Qualifications for Position

21
Records

Qualifications

Required/Preferred

Skill in managing and organizing personnel, equipment, and material resources in order to provide the most efficient working environment is required.

Required

Skill in setting priorities which accurately reflect the importance of job responsibilities is required.

Required

Ability to determine work flow needs, and lead subordinate employees in specific projects, so as to accomplish assigned tasks in prescribed time frames is required.

Required

Ability to analyze situations/systems, identify problems, and implement solutions with equanimity and impartiality.

Required

Ability to make decisions on immediate problems, within scope of authority, based upon proper knowledge of policies and procedures, including all pertinent NCAA rules and regulations is required.

Required

Detailed knowledge of ticketing systems is required.

Required

Detailed knowledge of Paciolan Ticketing System is preferred.

Preferred

Detailed knowledge of cash register system is required.

Required

Detailed knowledge of Maitre'D cash register system is preferred.

Preferred

Knowledge of University accounting system is preferred.

Preferred

Skill in ticket management including working knowledge of: event balancing and proper ticket audit procedures and controls, operations aspects of processing orders, ticket assignment and allocation, and complimentary tickets is preferred.

Preferred

Demonstrated skill in developing methods of data collection, and ability to determine information needs and how best to accumulate and report this data is preferred.

Preferred

Ability to establish and maintain effective and cooperative working relationship with co-workers and the Central Ticket Office customers and clients, as well as other University Departments is required.

Required

Demonstrated skill in dealing with customer complaints to sort out the facts and resolve the problem to the satisfaction of both the customer and department is preferred.

Preferred

Demonstrated skill in generating innovative ideas and exploring alternative approaches and solutions to problems is preferred.

Preferred

Display organizational skills as well as the ability to prioritize and complete assignments in a manner accurately reflecting the relative importance of job responsibilities without constant supervision is required.

Required

Ability to work under time constraints and with conflicting deadlines, frequent interruptions and distractions is required.

Required

Ability to communicate effectively regarding policies, procedures, and situations regarding ticket management to supervised personnel is required.

Required

Ability to communicate in an effective manner with career staff with respect to annual evaluations or any disciplinary problems that may occur is required.

Required

Demonstrated working knowledge of computer software including Microsoft Office products is required.

Required

Skill in writing business correspondence, concise reports, and logical analytical studies is preferred.

Preferred

Additional Posting Information

Bargaining Unit:
99-Policy Covered

Application Deadline:
06-15-2023

External Posting Date:

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